Direction

Pots & Pithoi

A world of earthy elegance and quiet prestige.

Pots & Pithoi came to me with an operational problem: disconnected ecommerce and point-of-sale systems were creating friction for the business and its customers.

The deeper opportunity was perception. Its hand-thrown Cretan terracotta carried exceptional provenance, craft and value, with His Majesty The King among its customers. Yet the existing brand did not reflect that stature.

Through my studio, I led the client relationship and brought in brand writer Clare Yarwood-White. Together, we proposed a broader transformation: creating a brand worthy of the product and carrying it through the entire customer experience.

Role

Creative Director and Studio Lead

Scope

Strategy · Direction · Identity · UX/UI · Shopify · Migration · Launch

The value was already there

The task was not to invent a story for Pots & Pithoi. It was to uncover what already made the business remarkable and express it with greater clarity and confidence.

Clare and I distilled the brand into three principles that guided every decision that followed.

Prestigious
Quiet confidence, uncompromising quality and considered experiences.

Artisanal
Celebrating human skill, provenance and enduring traditions.

Elemental
Grounded in clay, water and fire, and the transformation of a raw natural material into something of lasting value.

Earth refined

We captured the proposition in two words: earth refined — the transformation of material drawn from the ground into an object of artistry and value.

I translated that idea into a restrained identity: a clay-and-slip palette, expressive typography, a circular maker’s stamp and a device drawn from the Cretan labyrinth.

Elevated but grounded.
Timeless but distinctive.

Designed to leave a physical impression

The identity extended into catalogues, stationery, business cards, bags, signage and stamps applied directly to the pots. Textured stocks and debossed details gave the system a physical quality aligned with the terracotta itself.

I briefed new lifestyle photography by Tom Pope, created a consistent treatment for the making imagery, and re-edited the brand film to bring product, place and process into one coherent story.

One brand, across every experience

The website became the most complete expression of the new brand. I reorganised more than 300 products, designed and built the Shopify experience, migrated the catalogue and brought online and in-store operations together through Shopify POS.

The same thinking shaped product curation, gallery content, the café, gift shop and physical store — creating consistency far beyond the screen. I then trained the team to manage the new system confidently.

Built to perform, designed to endure

Since launching in February 2024, the identity and Shopify system have remained in active use across the website, showroom and wider communications. The unified platform continues to support both online and in-store operations, while I remain actively involved in directing new collections, catalogues, print, magazine advertising and other expressions of the brand.

“Thank you so much for the remarkable transformation you have created for Pots & Pithoi. Not only for the website, but also for the complete rebranding of the business. You made the whole process an absolute pleasure and it was remarkable to see the development at each stage of the process.

You listened to our requirements from the beginning, and delivered so much more than we expected. We’re delighted with the end product and we look forward to continue working with you in the future.”

David Dodd
Lyrics
Collaborators

Clare Yarwood-White
Brand language, tone of voice and website copy

Tom Pope
Lifestyle photography and original showroom footage